Customer Greeting &
Reception: Welcome customers as they arrive for scheduled service, free services, or running repairs, and document vehicle details.
Needs Assessment &
Inspection: Conduct vehicle walk-arounds, listen to customer concerns, and note down maintenance or repair requirements.
Job Card Creation: Open and manage digital or physical job cards detailing the scope of work.
Estimates &
Approvals: Explain service schedules, oil/filter replacements, spare parts costs, and labor estimates to the customer, securing their approval before work begins.
Liaison with Technicians: Communicate customer complaints clearly to mechanics/supervisors and track the progress of the two-wheeler in the workshop.
Updates &
Upselling: Inform customers of any additional repairs found during inspection, suggest value-added services or accessories, and update clients when their vehicle is ready.
Billing &
Delivery: Explain the final bill, hand over the vehicle at the delivery bay, and manage post-service follow-ups (PSF) to ensure customer

Pay: ₹10,000.00 - ₹13,000.00 per month

Work Location: In person

📌 Service Advisor Kodungallur (India)
🏢 acsjob
📍 India