Location: Ahmedabad, Indore, VAPI, Jaipur

Experience: Minimum 7 years

Education: Diploma (RAC / Mechanical) or B.E./B.Tech (Mechanical / Electrical preferred)

Industry: Industrial Refrigeration / HVAC / Chiller Manufacturing

Employment type: Full-time, Permanent

Reports to: Service Head

About the Company A well-established industrial refrigeration and HVAC manufacturer (since 1984) with 10 registered patents, known for customised industrial chillers, (-)82C deep freezers and energy-effective HVAC solutions used by OEMs and industrial customers.

With manufacturing facilities in South and Western India and expansion planned into North and East India, the company is on a robust growth path.

Role Summary

Lead after-sales service operations for industrial chillers, ensuring timely installation, commissioning, preventive maintenance, breakdown support and warranty handling to deliver high customer satisfaction.

Key Responsibilities
Lead installation, commissioning, preventive maintenance, breakdown service and warranty support
Ensure timely resolution of customer complaints and achieve service response time targets
Ensure adherence to quality standards,



safety regulations and SOPs in all service operations
Coordinate with Design, Purchase, Stores, Sales, Quality and Production teams for installation schedules and customer commitments
Optimise manpower, tools and spares to improve efficiency and control service and warranty costs
Drive continuous improvement through process optimisation, 5S, Kaizen and root cause analysis
Mentor and develop service engineers and technicians; track KPIs such as response time, warranty claims and complaint closure

Candidate Profile
Minimum 7 years of experience, preferably in chiller installation, commissioning and service
Diploma in RAC / Mechanical Engineering or Engineering Graduate, preferably in Mechanical or Electrical
Solid leadership, planning and team management skills
Ability to solve problems, coordinate across functions and drive continuous improvement
Proficiency in Hindi and Gujarati

Key Skills Chiller Installation, Commissioning, Preventive Maintenance, Breakdown Service, Troubleshooting, Warranty Management, Customer Service, Service Team Management, Refrigeration, HVAC, After-Sales Support

📌 Service Manager Chillers/refrigeration Systems Ahmedabad
🏢 Talent Corner HR Services
📍 Ahmedabad