We are looking for skilled ServiceNow Developers with hands-on experience in designing, developing, configuring and implementing ServiceNow solutions. The ideal candidate should have solid knowledge of ServiceNow modules, platform development, scripting, integrations and workflow automation.
Key Responsibilities
Develop, configure and customise ServiceNow applications and modules.
Work on ServiceNow ITSM, ITOM, HRSD, CSM, IRM/GRC or other relevant modules.
Develop and maintain Business Rules, Client Scripts, Script Includes and UI Policies.
Build workflows and automation using Flow Designer.
Develop and manage REST/SOAP integrations with external applications.
Work with Service Portal, Service Catalog, CMDB and platform configurations.
Implement ACLs, roles and access controls.
Troubleshoot issues, debug scripts and optimise platform performance.
Collaborate with functional teams and stakeholders to deliver business requirements.
Follow ServiceNow development best practices and maintain technical documentation.
Required Technical Skills
Robust hands-on experience in ServiceNow development.
JavaScript and ServiceNow scripting.
Business Rules, Client Scripts and Script Includes.
Flow Designer and Workflow Automation.
GlideRecord, GlideAjax and Glide APIs.
REST API and SOAP integrations.
Service Catalog, UI Policies and ACLs.
Knowledge of ServiceNow platform architecture.
Preferred Skills
Experience in one or more ServiceNow modules:
ITSM
ITOM
HRSD
CSM
IRM/GRC
ITAM
CMDB and Service Portal experience.
IntegrationHub.
ServiceNow ATF.
Now Assist or Agentic AI exposure.
CSA or CIS certifications.
Candidate Requirements
38 years of overall IT experience, with relevant ServiceNow development experience.
Hands-on implementation and customisation experience.
Robust troubleshooting and problem-solving skills.
Ability to work on development, enhancements and integrations.
Good communication and collaboration skills.