Role & responsibilities:
Loan Servicing experience is must while Collections experience is valuable to have.
UK experience is nice to have, within Motor/Asset Finance/Lending would be preferred.
Experience of working within a regulated, banking or financial services workplace is desirable.
Processing nonvoice casework allocated via queues/work items. Following approved SOPs, checklists. Maintaining transparent, factual, auditready case notes.
Escalating exceptions, breaches, or unclear cases to SMEs / UK onshore.
Preferred candidate profile :
Excellent verbal and written communication, resilience, empathy. The ability to deliver an excellent customer service through different communication channels e.g. email, letters.
Experience of working within a regulated, banking or financial services environment is desirable.
📌 Walk In Loan Servicing Specialist Pune (India)
🏢 Wipro
📍 India
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