Key Responsibilities As a member of the Tax team, you will be responsible for delivering an effective client experience while assisting with US tax preparation and filing queries. Client Interaction and Query Resolution
Resolve client queries related to US tax preparation and tax filing through chat.
Understand client concerns and provide clear, accurate, and timely responses.
Guide clients through tax preparation processes, required documentation, and relevant tax forms.

Tax Preparation Support
Assist clients with questions concerning tax-related information and the tax filing process.
Review relevant financial documents and client-provided information to identify discrepancies or missing details.
Apply knowledge of US Taxation principles to address client queries within the scope of the role.

Issue Management and Quality Assurance
Identify and resolve client concerns efficiently, escalating complex issues to the appropriate team when necessary.
Maintain high standards of accuracy, professionalism, and data confidentiality.
Ensure compliance with established processes and quality guidelines.





Performance and Continuous Learning
Meet defined productivity, response-time, and quality targets.
Participate in training sessions to strengthen knowledge of US Taxation and client-handling procedures.
Continuously improve product knowledge and communication skills to deliver a positive client experience.

Cab Transportation
Cab facility will be provided to employees whose assigned shift starts after 4:00 PM.

Food Facility
Food will be provided to employees who stay in the office beyond 8:00 PM or whose shift starts late, as applicable.

Career development
Gain practical exposure to US Taxation and tax preparation processes.
Develop client communication, problem-solving, and query-resolution skills.
Work in an international business setting and build domain-specific expertise.

Pay: ₹40,000.00 - ₹50,000.00 per month

Advantages
Commuter assistance
Food provided

Work Location: In person

📌 Tax Associate Ea Part 1 Or Ea Qualified Only Hyderabad
🏢 KMK u0026 Associates
📍 Hyderabad