International Customer Support (Chat / Voice / Blended)
Minimum 6 months experience
Noida
Work From Office
Working Days: 5 Days a Week
Shifts: Rotational
Cab: Both-side cab facility
Lucrative Salary Based on Experience and Extra benefits.
Key Responsibilities
Handle customer queries and concerns through calls/chat professionally.
Provide explicit, step-by-step resolutions to customers.
Maintain a positive and customer-centric communication style.
Ensure high customer satisfaction and service quality.
Maintain accurate records of customer interactions.
Identify customer requirements and provide appropriate solutions.
Adapt quickly to new processes, tools, and technologies.
Follow defined processes, quality standards, and compliance guidelines.
Manage multiple chats efficiently while maintaining accuracy.
Required Skills
Excellent verbal and written English communication.
Good typing speed and accuracy.
Strong grammar, comprehension, and sentence formation.
Good customer-handling and problem-solving skills.
Solid attention to detail.
Ability to multitask and work under pressure.
Positive, polite, and professional approach.
Salary package will depends on experience and skills . Interview details -
Walkin
Time- 10:30 AM - 2 PM
Basement area, Tower C, Embassy Business Park, Noida 62, Uttar Pradesh. Near Metro Station- Noida Electronic City.
Regards,
Recruitment Team
📌 Walk In Tech Mahindra Walkin Interview For International Process Noida (India)
🏢 Tech Mahindra
📍 India
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