Job purpose To conduct customer KYC verification through Video KYC (VKYC) or physical modes in compliance with RBI guidelines, ensuring accuracy, quality, and timely completion of verification processes

Role & responsibilities
Perform customer KYC verification through Video KYC as per RBI regulations and company policies.
Validate and review customer KYC documents for authenticity and completeness.
Complete assigned verifications within defined TAT and productivity targets.
Ensure high quality and compliance standards during the VKYC process.
Maintain proper documentation and records of verification outcomes.
Escalate discrepancies, suspicious cases, or non-compliance to the concerned team.
Adhere to internal SOPs, audit requirements,



and regulatory guidelines.

Preferred candidate profile
Graduate / Undergraduate
Hindi and English language speaking mandatory
Knowledge of RBI-specified KYC documentation
02 years of experience in KYC, Operations, or Customer Verification (Freshers can apply)
Basic computer knowledge and system handling skills
Valuable communication skills in required regional languages
Attention to detail and accuracy
Ability to meet daily productivity and quality targets
Robust compliance and process orientation

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