Key Responsibilities
Make 150 + outbound calls to existing and inactive customers to encourage program reactivation.
Understand customer concerns and identify reasons for discontinuation.
Follow up with customers to drive reactivation and improve retention.
Maintain accurate customer records and call outcomes using Excel/Google Sheets.
Collaborate with the team to improve revival strategies and customer engagement.
Interested candidates pl apply [HIDDEN TEXT]
Qualifications
Key Mandate Skills
Fresher's or upto 2 years experience in customer support or telecalling
Explicit communication skills.
Proficiency in both Hindi and English.
Positive comprehension and listening skills.
Basic Knowledge of Google spreadsheet
Immediate joiners preferred.
Additional Information
Work Mode: Work From Office
Location: Bangalore -Hybrid (as per team requirement)
Work Week:6 days/week (Rotational Sunday )
Shift – 10 AM to 7 PM
Should have own Laptop device
📌 Tellecaller Customer Support Bengaluru
🏢 Elevate Now
📍 Bengaluru
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