Job Description
Prepare periodical department budget & forecast, manage all operational costs within budgets.
Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable.
Prepare and analyze monthly P&L; and month-end reports, identify deviation from business plan goals.
Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.
Compile and update Standard Operating Procedures for all areas of responsibility periodically
Ensure that all auditing and reporting standards are conveyed to staff and adhered to
Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
Conduct quality control inspections of all areas of the hotel and share results with the team
Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning




Conduct monthly Staff Meetings and daily briefings with Operational Managers
Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service
Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with current skills to meet the changing needs of the business
Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
Prepare payroll and gratuity reports
Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
Manage organization and cleanliness of departmental areas by conducting weekly walk through
Perform other duties assigned by the Management.

📌 Executive Housekeeper New Delhi
🏢 NOVOTEL
📍 New Delhi