Alo Info Tech is looking for a proactive and target-driven Customer Relationship Officer to handle both student admissions and client acquisition. The role involves managing inquiries, converting leads into enrollments, and actively identifying new business opportunities through client outreach and relationship building.
Key Responsibilities
Admissions & Student Conversion
Handle walk-in students and provide detailed course counselling
Manage inbound and outbound calls, WhatsApp, and online inquiries
Follow up with leads and convert them into admissions
Understand student requirements and suggest suitable courses
Maintain inquiry, follow-up, and conversion data in CRM
Achieve monthly admission targets
Client Acquisition & Business Development
Identify and connect with potential clients (colleges, institutions, companies)
Generate leads through cold calling, field visits, and networking
Present company services and training solutions to clients
Convert prospects into business partnerships or bulk enrollments
Maintain long-term relationships with clients for repeat business
Work closely with the marketing team for lead generation campaigns
Requirements
0–2 years of experience in sales, customer handling, admissions, or business development
Robust communication, convincing, and negotiation skills
Confidence in both direct sales (face-to-face) and tele-calling
Basic computer knowledge (MS Office, CRM tools)
Ability to work under targets and handle multiple leads
Preferred Skills
Experience in EdTech / training institute / education sector
Prior exposure to B2C (student sales) and B2B (client acquisition)
Fluency in English and regional languages (Malayalam/Tamil preferred)
Field sales or marketing experience is an added advantage
Key Performance Indicators (KPIs)
Monthly admission numbers
Revenue generated (individual + institutional clients)
Number of new client acquisitions
Lead-to-conversion ratio
Follow-up efficiency
What We Offer
Fixed salary + attractive incentives on admissions & client closures
Growth opportunities in sales, marketing, and business development
Chance to work with a fast-growing training organization