We are a growing BPO company looking for enthusiastic and customer-focused Customer Care Executives to join our team. This role involves handling customer interactions through calls and providing effective solutions while maintaining high service quality.
Responsibilities :
Handle inbound customer calls professionally
Address customer queries, concerns, and complaints in a polite manner
Provide accurate information about products or services
Maintain proper call records and customer details
Ensure customer satisfaction and follow company guidelines
Eligibility Criteria :
Good communication skills in English
Basic computer knowledge
Ability to work in rotational shifts
Customer-oriented and positive attitude
Applicants must be between 18 and 35 years of age
Job Details :
Job Type: Part time / full-time
Shift: 4.5hr rotational shift for part time / 9hr rotational shift for full time
Work Location: Office-based
Training will be provided
Why Join Us :
Friendly work environment
Growth opportunities
On-job training
Secure and professional workplace
Pay: ₹13,000.00 - ₹15,000.00 per month
Benefits :
Provident Fund
Work Location: In person
📌 Customer Care Executive Lucknow
🏢 Woodrock Infotech
📍 Lucknow
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