Explore your next prospect at a Fortune Global 500 organization. Envision cutting-edge possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Understand UPS service, product, systems and procedure
Handle incoming calls for pick up, track and trace, complaints, claims, service guarantees, price quotation, service information, export shipments exception and other enquiries in qualified manner
Update the pick up arrangement, UPS supply request and tracking follow up.
Identify and record customer concern or issues
Recommend solutions to service concerns to management
And any other duties assigned from time to time - Employee Type : Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

📌 Gbs Customer Service Representative Mumbai
🏢 UPS
📍 Mumbai