Are you calm under pressure, a outstanding communicator, and driven to make a real impact? Join our team in Patna as a Customer Care Executive (CCE) and play a critical role in saving lives by handling emergency (102) calls with precision and empathy.
Key Responsibilities : Answer emergency calls from the public and healthcare providers
Assess urgency and dispatch appropriate services (ambulance/support)
Accurately record patient details, location, and case information
Stay calm and reassure callers during high-stress situations
Maintain detailed documentation of all interactions
What We’re Looking For : Excellent verbal communication & active listening skills
Ability to remain composed under pressure
Quick decision-making and problem-solving mindset
Basic computer proficiency & good typing speed in English
Empathy and sensitivity in handling distressed callers
Strong teamwork and coordination skills
Eligibility:
Minimum qualification: 12th pass
Freshers welcome!
Prior experience in call centers or healthcare is a plus
Job Type : Full time | Permanent | Entry-Level
Location : Patna, Bihar
If you’re looking for a meaningful career where every call matters, we’d love to hear from you.
Pay: From ₹10,000.00 per month
Advantages :
Health insurance
Paid sick time
Provident Fund
Work Location: In person
📌 Customer Care Executive Patna
🏢 Zenplus Private
📍 Patna
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