Company : Jayair System Private Limited Location : Surat Gujarat Employment Type : Full-time Department : Customer Support
Job Summary : Key Responsibilities :
Handle inbound and outbound customer calls in a professional manner
Resolve customer complaints efficiently and escalate issues when necessary
Maintain accurate records of customer interactions and transactions
Provide product and service information to customers
Follow up with customers to ensure issue resolution and satisfaction
Collaborate with internal teams to improve customer experience
Meet performance targets and service quality standards
Requirements :
Bachelor’s degree in any discipline (preferred)
Proven experience in customer service or a related field is an advantage
Excellent verbal and written communication skills
Strong problem-solving and interpersonal skills
Ability to multitask and work in a rapid-paced environment
Basic computer knowledge (MS Office, CRM tools, etc.)
Positive attitude and customer-first approach
Compensation & Benefits
PF & ESIC benefits
Food allowance
Birthday gift from company
Birthday half-day leave
Friendly work setting
Growth opportunity
Job Types : Full time, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Customer Care Executive Surat
🏢 Jay Air Systems
📍 Surat
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