Key Responsibilities :
Customer Service : Greet customers warmly, engage them in conversation to understand their needs, and provide personalized assistance to help them make well-informed jewelry purchases.
Sales : Guide customers in selecting jewelry that aligns with their preferences, budget, and requirements. Explain product details, materials, and craftsmanship, and confidently close sales.
Product Knowledge : Develop in-depth knowledge of our jewelry collections, including gemstones, metals, designs, and the latest trends to better educate and assist customers.
Upselling and Cross-Selling : Introduce customers to complementary pieces, promotions, or services that enhance their shopping experience.
Inventory Management : Monitor stock levels and inform management of inventory needs. Assist in regular inventory counts and ensure proper display of products.
Customer Relationship Management : Maintain a database of clients, noting their preferences and special occasions to encourage repeat business.
Store Maintenance : Ensure the store is clean, organized, and products are displayed attractively to provide a welcoming shopping environment.
After-Sales Service : Address any after-sales inquiries, ensuring customer satisfaction and handling exchanges or repairs as per store policies.
Skills and Qualifications :
Proven experience in retail sales, preferably in jewelry or luxury goods.
Excellent communication and interpersonal skills.
Solid customer service orientation and ability to understand clients’ needs.
Attention to detail and a passion for jewelry and fashion trends.
Basic knowledge of inventory management and familiarity with sales software.
Team player with a proactive attitude and problem-solving skills.
Perks :
Market-competitive salary
In-store training and career development opportunities
Employee discounts on jewelry purchases
Pay: ₹12,000.00 - ₹25,000.00 per month
Benefits :
Provident Fund
Education :
Bachelor's (preferred)
Experience :
2Year: 1 year (preferred)
Language :
Hindi, Marathi (preferred)
Location :
Jalgaon, Maharashtra (preferred)
Work Location: In person
📌 Sales Executive Jalgaon (India)
🏢 RL Jewels
📍 India
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