We are looking for a dynamic and customer-focused Customer Relationship Manager to join our team.
Responsibilities :
Build and maintain robust relationships with customers
Handle customer queries and provide timely solutions
Ensure customer satisfaction and retention
Coordinate with internal teams to resolve issues
Maintain customer records and follow-ups
Requirements :
Valuable communication and interpersonal skills
Basic computer knowledge (MS Excel, CRM tools)
Problem-solving attitude
Prior experience in customer handling is preferred