Description

About the Company / Team
Join Oracles Customer Success organization in a services and support role focused on enterprise Oracle database environments. Work with customers and global engineering and support teams across time zones to maintain availability reliability customer satisfaction and engineering quality.

Key Responsibilities

- Administer and support enterprise Oracle databases on Exadata and RAC/ASM maintaining reliable operation of mission-critical production environments.

- Diagnose and resolve database availability Data Guard RAC/ASM and infrastructure-related issues to restore service and prevent recurring incidents.

- Install upgrade migrate and patch Oracle databases and troubleshoot production issues arising from these activities.

- Manage RMAN backups restores and recovery including complex recovery scenarios to protect data and restore database services.

- Maintain and troubleshoot Data Guard environments including Physical Standby Active Data Guard and Data Guard Broker to support database availability.

- Analyze database performance tune bottlenecks and recommend preventive and proactive improvements.

- Handle complex and critical production incidents under pressure providing timely technical resolution with a strong service and support mindset.

- Collaborate and communicate clearly with customers and global engineering/support teams across time zones including shifts and weekends when required.

- Qualifications & Skills
Mandatory

- 10 years of hands-on Oracle DBA/Database Engineer experience supporting enterprise and mission-critical production environments;

- Strong hands-on Oracle Database administration troubleshooting and performance tuning skills.





- Solid experience with Oracle Exadata architecture and administration and advanced hands-on Oracle RAC and ASM expertise.

- Hands-on Data Guard experience including Physical Standby Active Data Guard and Data Guard Broker.

- Strong RMAN backup restore and recovery experience including complex recovery scenarios.

- Experience installing upgrading migrating and patching Oracle databases with production troubleshooting across performance availability RAC/ASM backup/recovery and patching.

- Ability to diagnose and resolve complex or critical production incidents under pressure.

- Excellent written and verbal communication customer-facing skills and a service/support mindset; willingness to work shifts and weekends when required.

- Good-to-Have

- Oracle GoldenGate replication and troubleshooting.

- ZDLRA (Zero Data Loss Recovery Appliance) administration or support.

- Logical Data Guard experience.

- Experience troubleshooting Exadata-specific performance and patching issues.

- Experience supporting large-scale highly available business-critical Oracle environments.

- Oracle/Exadata certifications or relevant advanced technical certifications.

- Self-Assessment Questions

- Do I have 10 years of hands-on Oracle DBA experience supporting enterprise and mission-critical production systems

- Can I administer and troubleshoot Exadata RAC and ASM environments and diagnose complex performance or availability problems

- Have I managed RMAN backup restore and complex recovery scenarios and supported Physical Standby Active Data Guard and Data Guard Broker

- Have I independently delivered Oracle database installations upgrades migrations and patching and resolved critical production incidents under pressure

- Can I communicate clearly with customers and global support teams and work shifts and weekends when required

Responsibilities

This role is for IC3/IC4/IC4.5

Required Experience:

Staff IC

📌 Principal Advanced Services Engineer Oracle DBA (New Delhi)
🏢 Oracle
📍 New Delhi