PRODUCT OWNER

- COUNTRY
- Argentina
- FORMAT
- Remote

Svitla Systems Inc. is looking for a Product Owner for a full-time position (40 hours per week) in Argentina. Our client is a global technology company specializing in self-service payment solutions and digital customer engagement for the retail petroleum industry.

The Product Owner (PO) is the voice of the customer and the business on an agile delivery team. You will own and continuously refine the team backlog, define and prioritize value-driven work, and ensure delivery of measurable outcomes that meet customer needs and business objectives. You will work day-to-day with the development team and closely with either a Scrum Master (Scrum teams) or a Release Train Engineer (SAFe/ART) to align priorities, cadence, and cross-team dependencies. This role requires strong product judgment, stakeholder influence, and a working technical understanding of PaaS, Saas, APIs, CI/CD, and observability to help the team deliver robust, secure, and scalable capabilities.

REQUIREMENTS :

- Minimum 3 years of experience as a Product Owner, Product Manager, or similar role in an agile environment; experience with Scrum and/or SAFe.
- An internship is a valid experience.
- Proven experience owning backlogs, writing user stories and acceptance criteria, and participating in Program Increment (PI) planning.
- The ability to collaborate across multiple engineering teams to define requirements, manage dependencies, and deliver scalable PaaS products and features to developers.
- Strong technical background in product development, including roles in software development, DevOps, QA, or other engineering disciplines.
- Practical experience with backlog/ALM tools (e.g., Jira, Azure DevOps, Confluence, GitHub).
- Strong stakeholder management, communication, and negotiation skills.




- Bachelor’s degree in computer science, engineering, or related field, or equivalent experience.
- Ability to translate platform capabilities, APIs, and infrastructure requirements into clear, actionable guidance for development teams.
- Ability to work across multiple time zones and travel occasionally.

NICE TO HAVE

- Experience managing complex portfolios or customer-facing PaaS or SaaS products, with proven expertise in product discovery, A/B testing, instrumentation, and analytics.

- Prior exposure to IoT/remote device management, multi-tenant SaaS environments, or embedded platforms.

- SAFe Product Owner, Product Manager (POPM), Certified Safe Product Owner (CSPO) or equivalent certifications.

- Experience in working with cross-functional teams. In this role, you will engage with Engineering, DevOps, QA/Test, UX/Design, Product Management, Architects, Security, Sales, Customer Support, Platform, and other teams.

- Familiarity with CI/CD, automated testing, and deployment pipelines; support for observability and monitoring needs.Awareness of security and privacy concerns (e.g., encryption, authentication, GDPR/CCPA implications, SOC2, PCI DSS) and performance considerations.RESPONSIBILITIES

- Own, refine, and prioritize the team backlog (features, enablers, defects) to maximize customer and business value, balancing new functionality, technical debt, and operational work.

- Write clear user stories,



acceptance criteria, and non-functional requirements (security, performance, compliance) so engineering can estimate and deliver reliably.

- Collaborate with customers and cross-functional teams to gather requirements, validate ideas, and evolve the product roadmap.

- Support and participate in agile ceremonies:

- Clear acceptance and handover criteria for every epic;

- Make timely decisions on scope, trade-offs, and story acceptance to keep the delivery flow unblocked; accept increments against agreed criteria;

- Support release activities, handovers to operations/support, UAT customer clarifications, defect triage, and incident learnings;

- Scrum: partner with the Scrum Master on sprint planning, backlog refinement, reviews, and retrospectives;

- Protected/ART: coordinate with the RTE, participate in PI planning, define PI objectives, track program-level dependencies and risks.

- Coordinate effectively across multiple time zones with distributed teams.

- Create well-formed, prioritized backlog aligned to business goals and customer value.

- Provide predictable delivery of committed sprint/PI objectives and sustainable team throughput.

- Reduce lead time and manageable technical debt; timely resolution of program dependencies.

- Provide documentation of customer needs, features, and cross-team dependency mappings.

- Participate in Customer meetings and Voice of Customer (VOC) sessions to gather feedback from external stakeholders.Continuously collaborate with Scrum Masters, RTEs, and PMOs to align team and program cadence and remove impediments.WE OFFER

- US and EU projects based on advanced technologies.

- Competitive compensation based on skills and experience.

- Comprehensive private medical

📌 Product Owner (Naushera)
🏢 Svitla Systems
📍 Naushera