What You'll Do : Criteo Internal IT is looking for a Salesforce QA Engineer to ensure the quality, reliability, and robustness of Salesforce solutions supporting Marketing, Sales & Business Operations.

You will play a key role in safeguarding platform stability while enabling fast and safe delivery in Agile teams.

What You'll Do as Salesforce QA Engineer: You act as a quality gatekeeper, working closely with Product Owners, Developers, and Release Managers to ensure Salesforce features meet functional, technical, and business expectations.

Your main responsibilities

- Define and execute test strategies for Salesforce features and releases
- Define and implement comprehensive test plans for complex Salesforce features (including CRM foundations such as roles, permissions, currencies, provisioning), covering the full lifecycle from Pardot/marketing automation to Lead-to-Quote and Quote-to-Cash.
- Design and execute test cases (manual and automated where applicable)
- Design meticulous manual and automated test cases that cover core functional logic, edge cases, performance constraints, and non-regression, ensuring sufficient coverage for critical paths.
- Validate integrations with external systems (Azure, MuleSoft, BRIM)
- Validate critical data flows across our ecosystem, including MuleSoft integrations, and BRIM (SAP) billing synchronization, as well as other upstream/downstream systems when relevant.
- Perform regression, integration, and UAT support testing
- Orchestrate and execute regression tests to ensure new features don’t break existing logic, perform integration testing across modules and systems, and support business stakeholders during User Acceptance Testing (UAT).
- Identify, document, and track defects through resolution
- Identify, document, prioritize, and track defects through resolution,



working closely with developers to drive fast and sustainable fixes, and contributing to root cause analyses.

Technical Skills

- Salesforce Knowledge: Strong understanding of Salesforce functional processes (Sales, Marketing, contract lifecycle, subscriptions) and deep understanding of the Salesforce data model, security, and standard vs. custom capabilities.
- Experience testing Salesforce configurations, Flows, Apex, and Lightning Web Components (LWC); exposure to OmniStudio is a plus.
- API & Integration Testing: Knowledge of API and integration testing (REST / events), with proficiency in using tools like Postman for REST and streaming APIs.
- Integrations: Experience validating integrations with platforms such as Azure, MuleSoft, and SAP BRIM or similar enterprise systems.
- QA Tooling: Familiarity with test management and defect tracking tools (e.g. Jira) and version control (e.g. Git).
- Automation (Plus): Experience with Salesforce automation and testing frameworks (e.g. Copado Testing, Selenium, or similar API/UI automation frameworks) is highly valued

Soft Skills

- Quality-first mindset: Strong attention to detail and a passion for “breaking” things to make them stronger.
- Structured & analytical: Structured and analytical approach to testing, defect analysis, and coverage definition.
- Risk & edge cases: Proactive in identifying risks, edge cases, and potential regressions early in the lifecycle.




- Collaboration: Comfortable collaborating with Product, Development, and Release teams across geographies and time zones.
- Communication: Clear and concise communication skills in English (written and verbal) for defect reporting, test documentation, and stakeholder updates.
- Constructive pushback: Ability to push back constructively when quality standards are not met, while remaining solution-oriented and focused on business outcomes.

Who You Are : Who You Are:

- Detail Obsessed: You have an eagle eye for inconsistencies and a passion for “breaking” things to make them stronger.
- Analytical Thinker: You can deconstruct a complex business process into a series of logical, risk-based test steps.
- Collaborative Partner: You communicate clearly with both technical developers and business stakeholders and build trust through transparency on quality.
- Pragmatic & Structured: You know how to balance exhaustive testing with the speed of Agile delivery, focusing on the right level of coverage based on risk and impact.

What we expect from you:

- 3+ years of experience in QA or testing roles specifically on Salesforce platforms.
- Hands-on experience with Sales Cloud and solid exposure to Media Cloud and/or CLM is a major advantage.
- Solid understanding of sales, marketing, and contract management processes.
- Experience working in fast-paced Agile / Product teams (Scrum, Kanban, Spotify-like or similar models).
- Ability to translate complex business needs into simple, scalable, and testable solutions.
- Strong communication skills and ease working in an international, English-speaking setting.
- A proactive, collaborative mindset with a strong sense of ownership and accountability f

📌 IT QA, Salesforce (Gurugram)
🏢 Criteo
📍 Gurugram