16 Jun 2026

Business Unit :Vivanta Navi Mumbai, Turbhe

Department :Commercial

Job requisition ID :16345

Description :

- About IHCL- Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.- Careers at IHCL- At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.- Job Objective- Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions.
- Develop lead sources through prospecting, referrals, trace files, and cold calls.
- Exceed personal sales goals—monthly, quarterly, and annually—through account development and maintenance.
- Conduct site inspections with prospective and existing clients.
- Develop and implement current sales strategies, tactics, and action plans for the account base.
- Essential Job Tasks- Identify and pursue new business opportunities through research, networking, cold calling, and referrals.
- Build a strong pipeline of potential clients and actively follow up to convert leads into confirmed sales.
- Oversee the coordination of catering services for confirmed events, ensuring all details align with client expectations.
- Monitor events as needed, ensuring high-quality service and resolving any issues that arise during execution.
- Collaborate with operational departments (kitchen, logistics, and service staff)



to ensure smooth event execution and client satisfaction.
- Ensure adherence to all compliances at all times, including but not limited to statutory requirements, licensing, and procedural formalities.
- Areas of Responsibility- Menu Planning and Development: Plan and develop innovative, cost-effective, and appealing menus that meet clients' unique needs and preferences, dietary restrictions, and cultural requirements.
- Relationship Building and Management: Foster strong relationships with suppliers, customers, and internal stakeholders to drive business growth, improve customer satisfaction, and ensure seamless event execution.
- Customer Engagement and Contract Management: Meet with customers to discuss contract requirements, negotiate terms, and ensure mutual understanding of event expectations and deliverables, providing personalized solutions and tailored services.
- Contract Administration: Administer contracts, ensuring compliance with terms, conditions, and regulatory requirements, while maintaining accurate records and documentation.
- Communication and Coordination: Communicate and coordinate with internal stakeholders, including culinary, operations, and sales teams, to ensure seamless event execution and exceptional customer satisfaction, providing timely updates and progress reports.
- Budgeting: Ensure individual budgets, as well as hotel-level budgets, are formulated, achieved, and exceeded.
- Required Qualifications- A degree in hospitality management or any equivalent degree course- Work Experience- 3-5 years of experience in hospitality industry.- Languages Needed in Position- English- Key Interfaces
- External- Key Interfaces
- Internal- Behavioural Competencies- Process Excellence- Result Orientation- Collaborative Engagement- Change Championship- Growth Mindset- Guest Centricity- Personal Effectiveness- Equal Opportunities Employment at IHCL

📌 Assistant Catering Sales Manager (Turbhe)
🏢 IHCL
📍 Turbhe