Cinema Manager (5-10 Years Experience) - Roles & Responsibilities Job Title : Cinema Manager Experience : 5-10 Years Industry : Multiplex / Cinema Operations #### 1. Overall Cinema Operations

- Manage the complete day-to-day operations of the cinema.
- Ensure smooth functioning of all departments, including Box Office, Food & Beverage, Customer Service, Housekeeping, Security, and Maintenance.
- Monitor opening and closing procedures of the cinema. #### 2. Team Management
- Lead, supervise, and motivate operational staff.
- Prepare manpower planning, duty rosters, and shift schedules.
- Conduct training programs and performance reviews.
- Ensure discipline and adherence to company policies. #### 3. Customer Experience
- Maintain high standards of customer service.
- Handle customer complaints and escalations effectively.
- Ensure a secure, clean, and comfortable environment for guests.
- Monitor customer feedback and implement improvement measures. #### 4. Revenue & Sales Management
- Achieve revenue targets for ticket sales and concessions.
- Monitor occupancy levels and show performance.
- Implement promotional activities and marketing campaigns.
- Identify opportunities to increase sales and profitability. #### 5. Financial Management
- Monitor daily collections and cash handling procedures.
- Review revenue reports and operational expenses.
- Control costs and reduce wastage.
- Ensure proper inventory and stock management. #### 6.



Facility & Maintenance Management
- Ensure all screens, projectors, sound systems, seating, air conditioning, and other facilities are functioning properly.
- Coordinate with vendors and maintenance teams for repairs and preventive maintenance.
- Ensure uninterrupted movie screenings. #### 7. Compliance & Safety
- Ensure compliance with labour laws, statutory requirements, and company policies.
- Maintain fire safety, security, and emergency response procedures.
- Conduct regular audits and inspections. #### 8. Reporting & Administration
- Prepare daily, weekly, and monthly operational reports.
- Coordinate with regional and corporate management.
- Maintain records related to attendance, payroll inputs, vendor bills, and statutory compliance. #### 9. Vendor & Stakeholder Management
- Coordinate with mall management, distributors, vendors, and service providers.
- Ensure timely procurement of operational requirements.
- Maintain robust relationships with business partners. ### Key Skills Required
- Leadership & Team Management
- Operations Management
- Customer Service Excellence
- Financial & Budget Management
- Problem Solving & Decision Making
- Communication & Negotiation Skills
- MS Excel & Reporting
- Inventory & Vendor Management

Job Types : Full-time, Permanent

Benefits :

- Paid sick time
- Provident Fund

Work Location: In person

📌 Cinema Manager (Visakhapatnam)
🏢 Mukta A2 Cinemas
📍 Visakhapatnam