AGR Knowledge Services Pvt. Ltd is a leading customized Research and Consulting firm providing outsourced research solutions to some of the world's largest corporations, financial institutions, consulting firms and government agencies. AGR derives its unique global research expertise by leveraging two decades of strategic consulting pedigree from its parent company. Our team has accomplished more than 5000 assignments for over 250 global clients with over 2/3rd of the revenue coming from repeat clients.
WHY JOIN AGR :
- AGR is one of the oldest brand in the research, consulting and analytics industry
- All Managers (and levels above that) work on a Profit centre model on the lines of strategic business units wherein the P&L; head have full ownership on deciding the direction and course of their team’s business, revenues, and costs. In return, the P&L; Head or Partner earns percentage of profit they generate in addition to the salary. There is no cap on the bonus
- We work with global majors and get to execute challenging projects and travel opportunities globally
- We have been steadily growing our topline and bottom-line in the last few years
- We focus on higher margin /consulting type assignments offering us better profits and hence a better bonus to the team
- ESOP structure to be in place soon
- Our work culture: Open & Independent, Informal, result oriented, cordial workplace
Job Description: Social media Executive
Position: Social Media Executive Location: Mumbai Department: Customer Success Role Overview: We are looking for SMEs, who take on the following tasks: Social Media Responses: Respond over clients' official social-media handles to customer queries and complaints in a time-efficient manner. Mentions Tagging: Tag the collated mentions for insightful and easy analytics in a time efficient manner. Tool Management: Keep an eye on the collated data, making tweaks to tool settings for best delivery with evolving circumstances (new campaign launches, crisis events, and soon).
- Reports Generation: Glean insights using the data (mentions and corresponses) collated and tagged and share the same with clients via periodic reports. Crisis Management: Help the team in handling crises that may see mentions spike and necessitate nuanced responses. Process Improvement: Ideate upon and share views on how the whole process can be made faster and better.
SMEs have:
- Educational background in Mass Media/Communications
Experience of working with digital platforms and/or in the digital space Experience in a client-facing role Working knowledge of Word, Excel, and PowerPoint Good verbal and written communication skills
Please note that the shift timings will be between 2.30 PM and 2:30 AM.
📌 Junior Social Media Executive (Mumbai)
🏢 AGR Knowledge Services
📍 Mumbai
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