Job description: Position : Receptionist / Administrator
Key Responsibilities
- Assist in managing patient queries and complaints in a professional and empathetic manner
- Coordinate with hospital departments to ensure smooth communication and support services
- Maintain a welcoming environment for patients and visitors
- Support administrative and front-desk operations when required
- Ensure the hospital’s public image is maintained positively and proactively
Preferred Qualifications
- Educational Requirement : Any degree (graduate in any discipline)
- Experience : Prior experience in the Public Relations department of a hospital or healthcare institution preferred
- Skills :
- Excellent communication and interpersonal skills
- Solid problem-solving abilities
- Basic knowledge of Tally will be an added advantage