Arrivals & Departures : Welcome guests warmly, verify identities, issue room keys, and process check-ins and check-outs.

- Issue Resolution : Listen to guest complaints or concerns and resolve them promptly and professionally. [1, 2, 3, 4, 5]

Administrative Operations

- Reservations : Manage room bookings, modifications, and cancellations using hotel management software.
- Billing & Cashiering : Prepare guest invoices, process payments, handle cash, and balance the cash drawer at the end of a shift.
- Record Keeping : Maintain accurate, updated guest records and daily logs. [1, 2, 3, 4]

Cross-Departmental Coordination

- Housekeeping : Relay information about room status (e.g., ready, occupied, or requires deep cleaning).
- Maintenance : Report facility issues or repair requests promptly so rooms remain in top condition.
- Security : Monitor lobby activity, enforce safety protocols, and manage lost and found items. [1, 2, 3]

Pay: ₹27,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Hotel Receptionist (Wayanad)
🏢 Wilton Hotel E Restaurants
📍 Wayanad