Role Overview: We are seeking a highly qualified and experienced Front Office Executive / Receptionist to be the face of our advanced orthopedic, physiotherapy, and wellness Centre in Bandra (West). This role goes beyond basic reception duties - it’s a blend of front desk management, customer engagement, sales support, and administrative responsibilities.
Key Responsibilities:
- Warmly Greet & Welcome Visitors : Create a positive and professional first impression.
- Manage Phone Communications : Handle incoming and outgoing calls, provide relevant information, and take accurate messages.
- Appointment Handling : Schedule and manage appointments efficiently.
- Cash Handling & Invoicing : Collect payments, issue invoices, and maintain accurate transaction records.
- Maintain Reception Area : Ensure the front desk and waiting area remain clean, organized,
and well-stocked.
- Sales & Lead Generation : Assist the team with upselling services and identifying new leads through face-to-face interactions.
- Administrative Support : Order office supplies, maintain records, and assist with general administrative tasks.
- Customer Service : Respond to inquiries, provide information about services, and resolve minor issues effectively.
Requirements :
- Minimum 2 years of relevant experience in a customer-facing or administrative role
- Strong communication skills in English and Hindi
- Confident, presentable, and customer-focused
- Proficient with basic computer and billing systems knowledge
- Ability to handle multiple tasks efficiently
- Prior experience in wellness, healthcare, or hospitality sector is a plus
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Front Desk Receptionist - Female (Bahera West)
🏢 My Pain Clinic Global
📍 Bahera West
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