Location : MIHAN, Nagpur Education : Any Graduate / Undergraduate
Salary
- ₹16,000 - ₹17,000 CTC
- Approx. ₹14,000 In-Hand
Job Type & Working Schedule
- 5 Days Working
- 2 Rotational Week Offs
- Rotational Shifts, including Night Shifts
- Pick-up & Drop Facility Available
Key Skills Required
- Robust English Communication Skills
- Basic knowledge of MS Excel
- Good customer-handling skills
- Good verbal and written communication
- Ability to handle customer queries professionally
Job Responsibilities
- Handle customer queries through calls and other communication channels.
- Provide accurate information and resolve customer concerns.
- Maintain professional communication with customers.
- Record and update customer information using MS Excel/system tools.
- Coordinate with relevant teams to resolve customer issues.
- Ensure a positive customer experience and meet service quality standards.