- Location
- Lucknow, Uttar Pradesh
- Experience Required
- Fresher
- Education Required
- 12th Standard / PUC
- Gender
- Any
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 6 Days/week
Incentives
Other Requirements
- Aadhaar Card
- JOB DESCRIPTION: As a Customer Relation Executive, your primary responsibility will be to build and maintain relationships with our clients, ensuring their satisfaction and loyalty.
RESPONSIBILITIES:
- Serve as the main point of contact for clients, addressing any inquiries or concerns they may have
- Proactively reach out to clients to ensure their needs are being met and to identify opportunities for upselling or cross-selling
- Collaborate with the sales and operations teams to ensure seamless service delivery
- Keep detailed records of client interactions and transactions
- Monitor client satisfaction levels and address any issues promptly
- Identify potential areas for improvement and provide feedback to the relevant departments
- Stay up to date on industry trends and best practices for client relationship management
POSITIVE TO HAVE:
- Previous experience in customer service or client relations
- Strong communication and interpersonal skills
- Ability to prioritize and manage multiple tasks effectively
- Knowledge of the blue grey collar jobs industry
- Proven track record of building and maintaining client relationships