Key Responsibilities : 1) Answer inbound and outbound calls from customers in the USA. 2) Understand customer questions, concerns, or service requests. 3) Provide clear and accurate information over the phone. 4) Maintain a qualified and respectful tone with customers. 5) Record call details, customer information, and follow-up notes accurately. 6) Coordinate with internal teams when required. 7) Meet daily and weekly call handling targets. 8) Ensure a high level of customer satisfaction.

Requirements : Excellent spoken English communication skills Prior experience in telecalling, customer support, BPO, sales, or call center roles preferred Comfortable speaking with customers in the USA Good listening, problem-solving, and basic computer skills Ability to work independently and follow call scripts/processes





Preferred Qualifications : Previous experience handling US customers or international calling Neutral accent or strong ability to communicate clearly in English Experience using CRM tools or call management software

Who Can Apply : Freshers with excellent English communication may also apply

Compensation : Salary will range from ₹40,000 to ₹60,000 per month, depending on experience, communication quality, and interview performance.

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits :

- Paid sick time
- Paid time off

Work Location: In person

📌 Telecaller / Customer Support Executive - Us Customer Calls (Nagpur)
🏢 SalVentureTech
📍 Nagpur