Join our dynamic operations team and build your career in international customer support!
Open Positions
Analyst - 1 to 3 years of experience Salary: Up to ₹5.30 LPA
Senior Analyst - 3 to 6 years of experience Salary: Up to ₹6.80 LPA
Key Responsibilities
Resolve customer queries related to policies and claims Manage complaints and escalations professionally Maintain accurate documentation and call logs Research solutions and escalate unresolved issues when required Collaborate with internal teams and adapt to process changes
Eligibility
Graduate (Bachelor’s Degree) Excellent English communication skills Positive knowledge of MS Excel & PowerPoint Strong customer service, analytical, and teamwork skills Comfortable working in 24x7 rotational shifts
Perks & Benefits
Night Shift Allowance Performance-Based Incentives Growth-oriented work environment
Pay: ₹10,000.00 - ₹40,000.00 per month
Benefits :
- Provident Fund
Work Location: Hybrid remote in Mumbai, Maharashtra (Mumbai, Mumbai Suburban District)