Working Days : Monday to Friday Working Hours : 10 hours per day (US Shift) including 1-hour break
Job Overview : Key Responsibilities :
- Act as a liaison between US clients and the internal design team.
- Understand design requirements related to vector files, business cards, envelopes, or promotional product mock-ups.
- Accurately communicate customer instructions and expectations to graphic designers.
- Make outbound calls to confirm artwork details and ensure client satisfaction.
- Provide follow-up support to ensure smooth execution and timely delivery.
- Maintain high-quality documentation of communication and order details.
Requirements :
- Bachelor’s degree in commerce , Arts , or Journalism .
- Excellent verbal and written English communication skills.
- Ability to multitask and manage priorities in a fast-paced environment.
- Strong attention to detail and interpersonal skills.
- Basic understanding of graphic design concepts is a plus (not mandatory).
Perks and Benefits :
- Yearly Bonus
- Provident Fund (PF)
- Hands-on experience with global client communications
Schedule :
- Night Shift (US Hours)
- Monday to Friday
Language :
- English (Must)
Job Types : Full time, Permanent
Benefits :
- Paid time off
- Provident Fund
Language :
- English (required)
Work Location: In person
📌 Customer Support Representative (Vadodara)
🏢 Alpha Dezine
📍 Vadodara
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