JLL supports the Whole You, personally and professionally.

Senior Community Executive | Integrated Facilities Management

What the job involves : Client/Stakeholder Management

Proactively engage stakeholders to ensure that on site client’s expectations are exceeded

Build and develop exceptional client / stakeholder relationships across multiple levels of the organization

On-site key point of contact for Facilities and Customer Service in the client’s premises

Community Manger/Host

Should play a role of touchpoint for Employees community

Gather requirements / requests and channel with respective functions

Lead the requests end to end and ensure delivery with quality and within time limit

Bring out the challenges quickly to respective leaders / forums for quick resolutions

Report Management

Plan and maintain repository for all data / information

Prepare business reports to help the client for decision making

Suggest / Recommend changes or inputs required to enhance / optimize process

Ensure routine update of database for future reference

Space Management

Maintain the workspaces and its data in detail

Liaison with business units for any space related requirements

Prepare business reports to help the client for decision making

Ensure routing data update in tool as well as in physical records

Ensure smooth transition of workspaces based on Business requirements

Site Operations Management

Recommend continuous quality improvement practices and implement Industry Best Practice operations

Support other FM functions based on crisis as a cross function to balance the ecosystem

Liaison with vendors for programs, events and ensure smooth execution

24/7 emergency call support and site attendance is required

Risk Management





Ensure a property risk management program including audits is implemented and maintained

Ensure disaster recovering and business continuity plans are implemented and maintained

Ensure escalation procedures and incident reporting procedures are implemented and in place

Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct

Achieve Key Performance Indicators and Service Level Agreement

You must be able to demonstrate the following skills and experience: Ideal Experience

Passion for quality - has an eye for detail to make sure the best delivery of services

Experience in facilities management, building, business or other related field.

Should possess fantastic interpersonal skills and be a strong leader. Staying calm under pressure and having wonderful customer service skills.

Knowledge of Occupational Safety requirements

Strong PC literacy and proven ability to manage daily activities using various systems

Demonstrated experience with continuous improvement initiatives (highly desirable)

Knowledge of vendor management for specialized services

Proven capacity to understand and interpret commercial contracts

Budget management and financial analysis skills

Other Personal Characteristics

Strong communicator - Good presentation skills and possesses strong verbal & written communication skills also an active listener

Self-motivated; confident & energetic

Ability to effectively deal with stressful situations





Flexible - able to adapt to rapidly changing situations

Strongly goal-oriented - able to focus on meeting all performance targets

Is a team player - able to cooperate and work well with others to meet targets

Proven ability to initiate and follow through with improvement initiatives

Exhibits honesty & trustworthiness

Open to new ideas & willing to challenge status quo

What we can do for you : At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in a fully entrepreneurial and inclusive work environment. If you harbour passion for learning and adapting new technologies, JLL will continuously provide you with platforms to enrich your technical domains. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. It’s no surprise that JLL has been recognized by the Ethisphere Institute as one of the 2019 World’s Most Ethical Companies for the 12th consecutive year.

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

- We’re JLL—a leading skilled services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our

📌 Senior Community Executive (Hyderabad)
🏢 JLL
📍 Hyderabad