Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India. The company has multiple manufacturing units in India and a unit each in The Netherlands and Hungary. The company markets its products under its two global brands - Apollo and Vredestein, and its products are available in over 100 countries through a vast network of branded, exclusive and multi-product outlets.
Job Title : FTS Executive - Campaigning Squad Location : Nagpur Reports to (Position) : Department/Function :
- Major Responsibilities:
- 1. Claim and complaint management
- 1. Product feedback to R&D; and Sales
- 1. Demand Generation Activities
- 1. Training - of internal and external staff
- 1. Market Intelligence - current practices by the competition,
latest trends in customer service and customer experience
- 1. Implementation of Marketing and Service Initiatives
- 1. Sales support - support sales team in timely customer complain resolution, sales generation through customer activities etc
- Skills:
- 1. Awareness of Sales Processes and Systems
- 1. Knowledge of market assessment/ demand estimation techniques
- 1. Knowledge of mechanisms for brand building, marketing communication and promotional activities