1. ROLE PURPOSE (NON-NEGOTIABLE) The Sales Executive exists to increase walk-in to bill conversion by actively engaging customers, explaining products clearly, and driving closure on the shop floor. This is a frontline, high-energy sales role, not a customer service desk. 2. KEY RESPONSIBILITY: SALES & CONVERSION You are directly responsible for: - Actively approaching walk-in customers - no waiting, no passivity - Explaining product features, perks, and prices accurately - Using product knowledge to recommend the right gear for customer needs - Asking for the sale and pushing for closure - Handling multiple customers simultaneously during peak hours - Making follow-up calls to customers to close pending sales or drive repeat visits 3. PRIMARY KPI - Walk-in to Bill Conversion % Performance will be tracked regularly. Low conversion will be questioned. Footfall is not an acceptable excuse. 4. PRODUCT & STORE DISCIPLINE OWNERSHIP Sales Executives are expected to: - Ensure correct product tagging and barcode accuracy - Maintain strong stock awareness (sizes, variants, availability) - Stay focused on selling and conversion, not back-end operations 5. WORK ETHIC & BEHAVIOUR EXPECTATIONS (NON-NEGOTIABLE) You must be: - Willing to work weekends and public holidays - Comfortable with long retail hours and standing - Energetic, alert,
and visibly urgent on the shop floor - Willing to follow defined sales scripts and pitch guidelines - Comfortable being measured, reviewed, and coached on performance 6. EXPERIENCE & PROFILE REQUIREMENTS - Minimum 18 months of retail sales experience (apparel / gear / lifestyle retail) - Prior experience in brand-exclusive stores is an advantage - Interest in motorcycling is preferred, not mandatory - Clear communication skills and confident customer interaction 7. ATTITUDE & MINDSET (DEAL-BREAKER) You must demonstrate: - High energy and urgency throughout store hours - Willingness to push for sales rather than wait passively - Comfort with targets, pressure, and daily performance tracking 8. IMMEDIATE REJECTION RED FLAGS - Blame footfall for low sales performance - Frequently use phones during store hours - Display passive body language or wait for customers to approach 9. GROWTH PATH This is a feeder role for leadership. - Consistent high performers will be groomed for Store Manager positions - Promotion is strictly performance-driven, not tenure-based Pay: ₹9,513.24 - ₹25,000.00 per month Application Question(s): - What is your Current CTC? - What is your Notice Period? Work Location: In person
📌 Retail Store Executive-thane
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