Job description : Job Title: Retail Sales Executive - Luxury Products (Pens & Accessories) Location: Makoba - Chennai Retail Store Experience Required: Minimum 2-3 Years in Luxury Retail

About Makoba : Makoba is India’s premier destination for luxury writing instruments, lifestyle accessories, and timeless gifts. Representing globally renowned brands such as Montblanc, Namiki, Sailor, Lamy, Leonardo, Graf von Faber-Castell, Visconti, Montegrappa, and more, Makoba offers an unmatched luxury retail experience. With an unwavering commitment to quality and personalized service, Makoba is where passion meets precision.

Role Overview : Key Responsibilities

- Greet and assist walk-in customers with warmth, professionalism, and attention to detail
- Demonstrate in-depth product knowledge of luxury pens, corporate gifts, and lifestyle accessories
- Understand customer needs and offer tailored recommendations based on style, utility, and budget
- Achieve and exceed individual and store sales targets through consultative selling
- Maintain impeccable visual merchandising and stock presentation standards
- Build and nurture relationships with high-value clientele, including follow-ups and CRM
- Handle billing, inventory, and POS systems with accuracy
- Support team members and contribute to the store’s overall performance and brand reputation

What We’re Looking For :

- 2-4 years of retail experience in luxury products (e.g., watches, pens, jewellery, perfumes, fashion)
- Excellent communication skills in English & Hindi; knowledge of other regional languages is a plus




- Strong customer service orientation with a refined, courteous demeanour
- Sales-driven mindset with a passion for luxury and fine craftsmanship
- Tech-savvy and comfortable using POS systems and CRM tools
- Availability to work weekends, holidays, and retail hours as required

What We Offer

- A chance to work with India’s largest curated collection of Luxury & Premium Writing Instruments
- Exposure to iconic global luxury brands and exclusive product lines
- Attractive compensation package with and performance incentives
- Ongoing training, product workshops, and opportunities for growth within the organization.
- A positive, respectful, and inspiring work environment

If you’re someone who believes luxury is in the detail and finds joy in helping customers discover timeless pieces, we’d love to meet you.

Job Types : Full-time, Permanent

Benefits :

- Cell phone reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Language :

- English (required)

Location :

- Chennai

Work Location: In person

Pay: ₹25,000.00 - ₹30,000.00 per month

Perks :

- Leave encashment
- Provident Fund

Application Question(s):

- Have you worked in a luxury retail store before?
- Have you Worked in a luxury Pen or watch store earlier?
- We are looking to onboard immediately. Are you available to join right away or within a week?
- Have you successfully closed a single high-value sale of ₹50,000 or more in one transaction?

Work Location: In person

📌 Retail Sales Executive - Luxury Products (Pens & Accessories) (Chennai)
🏢 MAKOBA
📍 Chennai