Property & Community Manager

Location: Lodha Venezia Parel Mumbai

About the Role

Key Responsibilities

Property Operations

- Oversee daily operations of the property.
- Ensure common areas, amenities, and facilities are maintained to premium standards.
- Conduct routine inspections and identify maintenance requirements.
- Coordinate preventive and corrective maintenance.

Resident Experience

- Serve as the primary point of contact for residents.
- Resolve resident concerns promptly and professionally.
- Build strong relationships with homeowners and tenants.
- Ensure high levels of resident satisfaction.

Vendor & Facility Management

- Manage housekeeping, security, landscaping, maintenance, and AMC vendors.
- Monitor vendor performance and service quality.
- Ensure compliance with contracts and SLAs.
- Coordinate emergency repairs when required.

Financial & Administrative

- Monitor operational budgets and expenses.
- Verify vendor invoices.
- Maintain property records and reports.
- Support procurement and inventory management.

Compliance & Safety

- Ensure statutory compliance and safety standards.
- Conduct regular safety audits.
- Coordinate fire drills and emergency preparedness activities.

Team Management

- Supervise onsite staff.




- Train and motivate operational teams.
- Ensure proper duty rosters and performance standards.

Experience

- 3-8 years of experience in:

- Residential Property Management

- Facility Management

- Hospitality Operations

- Luxury Residential Communities

- Premium Apartments/Villas

- Clubhouses or Resorts

Education

- Graduate in any discipline.
- Degree/Diploma in Hotel Management, Hospitality, Facilities Management, or Real Estate is preferred.

Skills :

- Excellent communication skills
- Strong customer service orientation
- Vendor management
- Team leadership
- Budget management
- Problem-solving
- MS Office proficiency
- Ability to handle resident escalations professionally

Preferred Background

- Hospitality
- Hotels & Resorts
- Luxury Residential Communities
- Property Management
- Facility Management
- Club Management
- Real Estate

What We’re Looking For

- Professional appearance and demeanor
- Solid interpersonal and relationship management skills
- High attention to detail
- Ability to work independently
- Passion for delivering exceptional resident experiences

Pay: ₹40,000.00 - ₹75,000.00 per month

Work Location: In person

📌 Property & Community Manager (Mumbai)
🏢 Lodha group
📍 Mumbai