Job Purpose

The Cash Management Representative is responsible for all elements of Cash Management which include but is not limited to: payment posting, allowance posting, electronical file processing, bank reconciliation and recording, batch posting reconciliation and recording, Co-Source monitoring and management.

Responsibilities :

- Cash management for multiple clients
- Record, post & reconcile of daily cash across multiple clients and PM systems
- Identify delayed, missing files and escalation to supervisor
- Maintain assigned WQ’s, identify trends and escalate as needed
- Unique client specific assigned workflows & tasks
- Post zero/denials batches timely and accurately
- Act as liaison for Co-Source partners
- Responsible for retrieving EOB’s to post payments & denials
- Resolve missing payment requests timely. Provide feedback to supervisor with identified trends and issues
- Work with client and internal partners to identify and resolve reconciliation topics
- Meet and maintain quality and daily productivity standards established in departmental policies
- Use the MPower workflow system, client host system, payer websites and other tools available
- Adhere to the policies and procedures established for the client/team
- Other duties as assigned
- Understand and comply with Information Security and HIPAA policies and procedures at all times
- Use, protect and disclose patients’ protected health information (PHI)



only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
- Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications :

- High School diploma or equivalent required
- 1 year experience in revenue cycle insurance collections and/or payment posting
- Understanding an EOB and what the remarks or denials mean
- Basic knowledge of healthcare claims processing including: ICD-9, CPT, and HCPC codes
- Proficiency in Microsoft Office Suite
- Strong interpersonal skills, ability to communicate well at all levels of the organization
- Solid problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
- High level of integrity and dependability with a strong sense of urgency and results oriented
- Excellent written and verbal communication skills required
- Gracious and welcoming personality for customer service interaction

Working Conditions

- Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
- Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
- Work Environment: The noise level in the work environment is usually mínimal.

📌 Cash Management Representative (Chennai)
🏢 Med-Metrix
📍 Chennai