Job Type : Full-time Experience : 1-3 years Work Location : In person

Job Summary

SHOEGR is looking for a high-energy, target-oriented Inbound & Outbound Sales Executive to join our growing team in Mohali.

This is a hands-on sales role for someone who enjoys speaking with customers, building relationships, convincing prospects and closing deals .

Day-to-Day Responsibilities

- Check and respond to new customer enquiries and incoming leads .
- Speak with customers over phone, WhatsApp and other sales channels .
- Understand customer requirements and recommend suitable SHOEGR products.
- Make a planned number of outbound sales calls every day .
- Contact new leads and potential customers to generate sales.
- Follow up with customers who have previously shown interest.
- Follow up on pending leads, quotations, enquiries and orders .
- Explain product features, benefits, pricing, offers and bundles.
- Answer customer questions and handle basic objections.
- Convince interested customers and close sales/orders .
- Identify opportunities for upselling, cross-selling and repeat purchases .
- Maintain and regularly update the lead and customer database .
- Record call details, customer responses and follow-up dates.
- Ensure that every active lead has a clear next follow-up action.
- Coordinate with the internal team regarding confirmed orders and customer requirements.
- Follow up on pending or incomplete orders wherever required.
- Maintain a daily record of calls made, leads generated, follow-ups and sales achieved .
- Review daily performance against assigned sales targets.




- Share significant customer feedback, objections and market insights with management.
- Work towards achieving daily, weekly and monthly sales targets .

Inbound Sales

- Handle incoming enquiries promptly.
- Convert enquiries into confirmed orders.
- Follow up with customers who have not yet purchased.
- Recommend the right products based on customer requirements.
- Handle customer objections and provide appropriate information.
- Maximise conversion of inbound leads into sales.

Outbound Sales

- Make daily outbound calls to prospective customers.
- Generate new sales leads and opportunities.
- Introduce SHOEGR products to potential customers.
- Build and maintain a prospect database.
- Conduct regular follow-ups with prospects.
- Convert cold and warm leads into customers.
- Maintain an active sales pipeline.
- Achieve assigned calling and sales targets.

Requirements :

- 1-3 years of experience in Sales, Telesales, Telecalling, Inside Sales or Business Development.
- Freshers with excellent communication and sales ability may also be considered.
- Excellent verbal communication skills.
- Good convincing and negotiation skills.




- Comfortable making outbound calls and speaking with customers.
- Strong follow-up and lead-conversion skills.
- Target-oriented and motivated to achieve sales goals.
- Basic computer knowledge.
- Basic knowledge of MS Excel / Google Sheets .
- Working knowledge of WhatsApp Business will be an advantage.
- Good customer-handling and interpersonal skills.
- Ability to work independently and as part of a team.

Preferred Experience

Experience in any of the following will be an advantage: D2C | E-commerce | FMCG | Retail | Consumer Products | Lifestyle Products | E-commerce Sales

Key Skills

Sales | Inbound Sales | Outbound Sales | Inside Sales | Telesales | Telecalling | Lead Generation | Lead Conversion | Customer Handling | Follow-up | Sales Closing | Upselling | Cross-selling | Business Development | Negotiation | Communication | MS Excel | Google Sheets | WhatsApp Business

Performance Expectations

- Achieve assigned daily, weekly and monthly sales targets .
- Maintain consistent outbound calling and follow-ups.
- Respond quickly to inbound enquiries.
- Maintain an active and organised sales pipeline.
- Convert leads into customers.
- Generate repeat sales and upselling opportunities.
- Maintain accurate customer and lead records.
- Take ownership of assigned leads from enquiry to conversion.

Salary

₹18,000 - ₹30,000 per month

Salary will depend on experience, skills and suitability .

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Inbound & Outbound Sales Executive (Sahibzada Ajit Singh Nagar)
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📍 Sahibzada Ajit Singh Nagar