Location : 100% Remote

Job Type : Full-time / Part-time

About Mind Friend At Mind Friend, we believe that accessing quality mental healthcare should be as simple as reaching out to a good friend. We are a fast-growing telehealth platform dedicated to providing compassionate, accessible, and effective psychological support to our clients from the comfort of their homes. We are looking for a highly empathetic and organized Telehealth Psychologist Assistant to join our fully remote team and support our licensed psychologists in delivering top-tier care.

The Role As a Telehealth Psychologist Assistant, you will be the backbone of our clinical operations. You will act as the first point of contact for our clients, ensuring a smooth and welcoming virtual experience, while providing vital administrative and clinical support to our psychologists. If you are passionate about mental health and want to gain hands-on experience in the telehealth industry, this is the perfect role for you.

Key Responsibilities

- Patient Onboarding : Guide new clients through the intake process, ensuring all preliminary paperwork, consent forms, and assessments are completed prior to their first session.
- Schedule Management : Coordinate calendars, schedule appointments, and manage cancellations or rescheduling for multiple psychologists.
- Virtual Room Support : Act as the technical liaison for clients, helping them troubleshoot any video, audio, or platform connectivity issues before or during their sessions.




- Clinical Administration : Assist psychologists with preparing session materials, organizing electronic health records (EHR), and proofreading non-clinical documentation.
- Compliance : Maintain strict confidentiality and ensure all tasks are performed in compliance with HIPAA and other patient privacy regulations.

Requirements :

- Experience : A minimum of 3 years of experience working as a psychology assistant, psychiatric technician, medical assistant in mental health, or a similar clinical support role.
- Education : Bachelor’s degree in Psychology, Social Work, Counseling, or a closely related field.
- Tech-Savvy : Proficiency in telehealth software, electronic health records (EHR), and secure communication platforms.
- Soft Skills : Exceptional emotional intelligence, active listening skills, and the ability to maintain a calm, supportive demeanor with individuals experiencing distress.
- Compliance : Deep understanding of HIPAA guidelines and best practices for patient data security.

Benefits Work from Anywhere**: A 100% remote work workplace with flexible scheduling options.

Competitive Compensation : Salary commensurate with your 3+ years of valuable experience.

Home Office Stipend : Allowance to help you set up an ergonomic and secure remote workspace.

Professional Growth : Opportunities for continuous learning and career advancement within the digital mental health space.

📌 Psychologist Assistant (Remote) (Chennai)
🏢 Mind Friend
📍 Chennai