Key Responsibilities : 1. Client Relationship & Needs Assessment

- Lead Consultations : Visit prospective and existing clients to accurately assess their specific service needs.
- Monthly Visits : Conduct scheduled, on-site client visits to gather feedback and ensure ongoing satisfaction.
- Brand Representation :Build strong rapport and trust, acting as the primary face of Aaraam.
- Account Growth : Identify natural opportunities to cross-sell or upgrade our subscription services.

2. Resource Allocation & Matchmaking :

- The Perfect Match : Deploy the most suitable staff or trainer based on a deep understanding of client requirements.
- Active Coordination : Make periodic check-in calls to both clients and staff to ensure expectations are met.
- Issue Resolution : Act quickly to resolve any grievances, ensuring smooth service and preventing cancellations.

3. Staff Training & Mentorship

- Onboarding : Run orientation and mentorship programs for current staff using Aaraam’s training modules.
- Skill Development : Conduct monthly grooming and training sessions to maintain our high professional standards.

4. Documentation & Administration

- Record Management : Maintain meticulous, up-to-date records (KYC, contracts, history) for all clients and staff.
- Compliance : Ensure complete and accurate end-to-end documentation for both parties before any service begins.

5.



Brand Growth & Media Coordination

- Service Expansion : Proactively pitch ideas and strategies to maximize Aaraam’s local presence and service offerings.
- Testimonials & Content : Plan and coordinate client testimonial shoots. Collaborate with the social media team and cameraman to schedule, direct, and brainstorm creative content ideas.

Requirements & Qualifications

- Experience : Proven background in Relationship Management, Customer Success, or client-facing operations.
- Communication : Fluent in English and local languages to seamlessly interact with premium clients and service staff.
- Interpersonal Skills : Empathetic, diplomatic, and highly effective at quick conflict resolution.
- Creative & Strategic : Ability to think outside the box for brand promotion and coordinate basic media shoots.
- Mobility : Willing to travel locally for regular client visits and staff coordination (Two-wheeler preferred).
- Organization : Highly detail-oriented with strong administrative and database management skills.

Job Types : Full-time, Part-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits :

- Flexible schedule

Application Question(s):

- What is your current city?

Education :

- Bachelor's (preferred)

Language :

- English (preferred)

Work Location: In person

📌 Relationship Manager (Bhopal)
🏢 Tarang Home Tuition
📍 Bhopal