Experience : 1-3 Years Location : Chennai Employment Type : Full-Time (Work from Office)
About the Role
Key Responsibilities
- Handle all incoming (hot) leads generated through Meta Ads, Google Ads, website, WhatsApp, and referrals.
- Make outbound cold calls to potential customers and generate new business opportunities.
- Qualify leads based on project requirements, budget, and timeline.
- Explain our interior design services and project process professionally.
- Schedule design consultations, site visits, and meetings for the design team.
- Follow up consistently with prospects until conversion.
- Maintain accurate lead records and update the CRM daily.
- Coordinate with the sales, design, and project teams for smooth customer handover.
- Build strong relationships with customers and provide excellent pre-sales support.
- Achieve monthly targets for calls, qualified leads, appointments, and conversions.
- Follow up on pending quotations and inactive leads.
- Collect customer feedback and address initial concerns professionally.
Mandatory Requirements
- 1-3 years of experience in an Interior Design, Modular Kitchen, Home Renovation, Architecture, Furniture, or Real Estate company. :
- Proven experience handling hot leads and cold calling .
- Strong sales and negotiation skills.
- Excellent communication skills in Tamil and English (Hindi is an added advantage).
- Comfortable speaking with customers over phone and WhatsApp.
- Good understanding of residential interior projects.
- Ability to work under monthly sales targets.
Preferred Skills
- CRM software experience (Zoho CRM, LeadSquared, HubSpot, etc.).
- Microsoft Excel and Google Sheets.
- WhatsApp Business communication.
- Basic knowledge of quotations and BOQs.
- Customer objection handling and negotiation.
- Follow-up and relationship management.
- Time management and multitasking.
Key Performance Indicators (KPIs)
- Daily outbound calls.
- Lead response time.
- Qualified leads generated.
- Site visits scheduled.
- Quotations followed up.
- Conversion rate.
- Monthly revenue contribution.
- Customer satisfaction.
- Positive and energetic personality.
- Self-motivated and target-driven.
- Robust persuasion and closing skills.
- Professional phone etiquette.
- Excellent listening and problem-solving abilities.
- Team player with a customer-first attitude.
Salary
- Competitive salary based on experience.
- Attractive performance incentives based on lead conversion and sales.
Why Join Homeli Architects?
- Work with a fast-growing premium interior design company.
- Performance-based incentives and career growth opportunities.
- Supportive and collaborative work environment.
- Opportunity to build long-term customer relationships and contribute to business growth