Position: Business Analyst Experience: 3+ years Shift: 1PM to 10PM IST Main location: Bangalore Work Mode-5 Days, secured ODC Employment Type: Full Time Education Qualification: Any graduation or related field or higher with minimum 3 years of Relevant experience.

Your future duties and responsibilities

Workday Talent Management Support Support and maintain Workday Talent & Skills business processes. Configure and manage Workday security policies and security groups. Troubleshoot and resolve Talent Management-related issues and user requests. Support Talent Reviews, Goal Management, Performance Management, and Skills Management processes. Perform data validation and ensure data integrity across Talent modules. EIB & Data Management Execute and monitor inbound and outbound EIB loads (simple to complex). Analyze and resolve EIB load failures and validation issues. Support mass data updates and data migration activities. Create and maintain reports required for EIB processing. Production Support & Operations Manage operational activities including issue logging, tracking, and resolution. Prepare issue status reports and communicate updates to stakeholders. Ensure adherence to SLAs and support processes. LMS Administration & Support Support LMS administration activities, including learning assignments, course management, and user access. Troubleshoot LMS-related issues and learner completion discrepancies. Monitor and support LMS file-based integrations and data transfers. Assist with testing and deployment of LMS enhancements. Integration Monitoring Monitor upstream and downstream integrations between Workday, LMS, and third-party systems. Investigate integration failures and coordinate resolution with technical teams. Validate successful completion of scheduled integrations and interfaces. Ticket Management & Agile Support Manage incidents, service requests, and change requests through ServiceNow and/or JIRA. Create and manage JIRA stories, tasks, and defects. Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives.



Maintain accurate documentation of issues and resolutions.

Required qualifications to be successful in this role

Experience with Workday Talent & Skills business processes and security configuration. Strong experience executing EIB loads and troubleshooting data issues. Hands-on experience with ServiceNow and/or JIRA. Experience monitoring integrations and resolving interface issues. Robust analytical, troubleshooting, and communication skills. Preferred Qualifications Experience supporting both Workday and Learning Management Systems. Workday certifications in Talent, Performance, Recruiting, or Learning modules. LMS certifications or formal LMS training. Experience working with HR and IT stakeholders. Experience working in Agile delivery environments. Knowledge of Workday reporting and integration frameworks. Key Skills Workday Talent Management Workday Security Workday EIB LMS Administration & Support Integration Monitoring ServiceNow JIRA Agile Methodology Incident & Problem Management Stakeholder Management Reporting & Data Analysis LI-AD11

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

📌 Business Analyst -workday Lms (Bengaluru)
🏢 CGI
📍 Bengaluru