About the Role

Key Responsibilities: LMS Administration & Technical Support

- Administer day-to-day LMS operations, including course setup, enrolments, user access, and content uploads
- Troubleshoot LMS issues and escalate complex technical matters to the onshore team or system provider
- Ensure LMS content is current, accurate, and correctly version-controlled

Academic & Compliance Support

- Support compliance requirements by maintaining accurate LMS records and evidence
- Assist with uploading and managing Training and Assessment Strategies (TAS), learning resources, and assessment tools
- Ensure assessments, due dates, and submission settings align with approved course documentation
- Support audit preparation by extracting LMS reports and evidence as requested

Reporting & Data Management

- Generate LMS reports on student engagement, participation, and assessment progress
- Assist in maintaining registers for course versions, assessments, and learning materials
- Ensure data accuracy between the LMS and Student Management System (SMS)

Stakeholder Support

- Provide clear guidance to trainers and students on LMS use and navigation
- Support onboarding of new LMS users, including access setup and basic training
- Communicate effectively with the onshore academic, compliance, and operations teams

Continuous Improvement





- Assist in identifying LMS process improvements and system efficiencies
- Support implementation of updates based on feedback and operational needs
- Follow documented procedures and contribute to continuous improvement initiatives

Selection CriteriaEssential

- Qualification in Education, IT, Software management or a related field
- Experience supporting an LMS in an education sector.
- Strong understanding of LMS administration and online learning workflows
- High attention to detail with solid documentation and communication skills
- Ability to work independently in a remote/offshore environment

Desirable

- Experience with aXcelerate, Moodle, Wisenet, Canvas, or similar platform
- Familiarity with AQF, training packages, and assessment processes
- Certificate IV in Training & Assessment (TAE40116 or equivalent)

Working Conditions

- Offshore, fully remote role
- Flexible working hours aligned with Australian business operations
- Ongoing coordination with onshore academic and compliance teams

How to Apply

To apply, please submit your resume and cover letter addressing the selection criteria under this advertisement

For further information, please contact Peter James Molina (HR Officer) via WhatsApp on +61 431 875 232.

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits :

- Flexible schedule
- Work from home

Work Location: In person

📌 IT Support Officer (Hyderabad)
🏢 Lead College
📍 Hyderabad