About MatchPoint Solutions

MatchPoint Solutions is a fast-growing global IT and Engineering services firm delivering creative technology solutions to leading enterprises including Uber, Robinhood, Netflix, Airbnb, Google, and more. With a growing international presence across North America, Europe, Asia, and South America, we help organizations turn ideas into outcomes through cutting-edge technology, industry best practices, and deep technical expertise.

We're expanding our team and looking for driven professionals who want to build impactful solutions in a collaborative, high-growth environment.

Job Title: IT - Network Administrator

Location: Remote

Duration: Fulltime

Salary Range: INR 30 LPA to 35 LPA

Role Summary

- The Network Administrator will be responsible for managing, monitoring, maintaining and securing the client's enterprise network infrastructure.
- The primary focus will be on Fortinet FortiGate Firewalls, site-to-site VPN connectivity, network monitoring, firewall compliance and troubleshooting.
- The resource will manage network operations across corporate offices, Azure environments, operating sites and regional offices.
- The position also involves enterprise-level monitoring, security compliance, change management, technical documentation and training site-level IT teams.
- The resource will work as an L2 Network Administrator, with complex architectural and security-related issues escalated to the client's network architects (L3).

Key Responsibilities

Network Connectivity & VPN Management

- Monitor and maintain site-to-site VPN tunnels connecting corporate offices, Azure and regional operating sites.
- Troubleshoot network connectivity, VPN outages, latency and performance issues.
- Coordinate with telecom carriers, OEM vendors and site teams to resolve network issues.




- Manage carrier and vendor support tickets through resolution.
- Maintain network diagrams, IP address plans and escalation documentation.
- Use FortiManager for centralized firewall configuration and policy management.

FortiGate Firewall Administration & Compliance

- Administer and maintain Fortinet FortiGate enterprise firewalls.
- Manage firewall firmware upgrades in accordance with approved versions and Fortinet security advisories.
- Implement firewall hardening standards and security baselines.
- Monitor FortiGuard licenses and support contracts.
- Conduct quarterly firewall rule-base reviews to identify unused, duplicate, shadowed and overly permissive rules.
- Maintain firewall configuration backups and monitor configuration changes.
- Perform administrator access reviews and configuration drift detection.
- Utilize FortiAnalyzer for centralized firewall logging, monitoring and reporting.

Network Monitoring, Security & Troubleshooting

- Review FortiAnalyzer logs, reports and security alerts daily.
- Monitor network traffic, VPN sessions, user activity and threat events.
- Escalate security incidents to the cybersecurity team.
- Execute firewall changes through the Change Advisory Board (CAB) process.
- Maintain change documentation, business justification, peer reviews, implementation plans and rollback procedures.




- Provide L2 support for network-related incidents escalated by the service desk.
- Support Netskope, remote access, DNS, DHCP, switching and wireless network issues.
- Coordinate with L3 network architects for complex technical issues.

Site-Level Training & Knowledge Sharing

- Develop and deliver technical training to site-level IT teams.
- Train teams on firewall standards, change management, troubleshooting and first-level network support.
- Conduct at least one training session per site every quarter.
- Prepare technical documentation, job aids and bilingual training materials where required.
- Maintain training attendance records and track follow-up actions.

Network Operations & Documentation

- Monitor network infrastructure and respond to alerts based on escalation procedures.
- Work with the client's service management platform to manage incidents and changes.
- Maintain network runbooks, diagrams, configuration documents and knowledge articles.
- Ensure all operational documentation is stored in the client's repositories.

Equal Employment Opportunity

MatchPoint Solutions is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants and do not tolerate discrimination or harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.

This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoffs, recall, transfers, leaves of absence, compensation, and training.

📌 IT - Network Administrator (Bengaluru)
🏢 Match Point Solutions
📍 Bengaluru