Job Role: Subject Matter Expert (SME)
Location: HSR Layout, Bangalore
Salary: Up to 6 LPA
Working Days: 6 Days a Week
Weekly Off: 1 Day Rotational Off
Role Overview:
- Handle complex customer queries and escalations.
- Support and guide team members in process-related queries.
- Monitor team performance and ensure process quality.
- Ensure SLA adherence and timely resolution of cases.
- Coordinate with internal teams for smooth operations.
Interested candidates, please contact HR Sushmitha- hidden_mobile for more details