We are seeking an experienced International Voice Customer Support Executive to join a leading US telecom process. This role is crucial for providing exceptional customer service to our clients in the telecom sector. The ideal candidate will have a background in international inbound voice BPO and a passion for helping customers resolve their issues effectively.

**Role Summary:**
As an International Voice Customer Support Executive, you will be responsible for handling inbound calls from customers, addressing their inquiries, and providing solutions to their problems. You will work in a dynamic environment that requires excellent communication skills and the ability to work under pressure.

**Key Responsibilities:**
- Handle inbound customer calls and provide accurate information regarding products and services.
- Resolve customer issues efficiently and effectively, ensuring a high level of customer satisfaction.
- Maintain detailed records of customer interactions and transactions.




- Collaborate with team members to improve processes and enhance customer experience.
- Participate in training sessions to stay updated on product knowledge and customer service techniques.

**Required Skills:**
- Proven experience in international BPO, specifically in voice processes.
- Solid communication skills in English, both verbal and written.
- Ability to handle customer queries with patience and professionalism.
- Familiarity with telecom products and services is a plus.
- Flexibility to work in rotational shifts and adapt to changing schedules.

If you are passionate about customer service and meet the eligibility criteria, we encourage you to apply for this exciting opportunity. Join us in delivering exceptional service to our customers and be a part of a dynamic team that values your contributions.

📌 International Voice Customer Support Executive (Delhi)
🏢 FutureHeights Training and Consultant
📍 Delhi