05 Nov
|
KG Invicta Services Private
|
Bengaluru
05 Nov
KG Invicta Services Private
Bengaluru
We are seeking candidates for the role of International Voice Process Associate. This position is ideal for individuals who are looking to start their careers in the BPO sector, particularly in international voice processes. The role requires excellent English communication skills, as you will be interacting with clients and customers from various international backgrounds.
Key Responsibilities:
- Handle inbound and outbound calls for international clients, ensuring high levels of customer satisfaction.
- Provide accurate information and assistance to customers regarding their inquiries.
- Maintain a professional demeanor while communicating with clients.
- Collaborate with team members to achieve performance targets and improve service delivery.
- Document customer interactions and feedback accurately in the system.
Required Skills:
- Excellent English communication skills, both verbal and written.
- Ability to work in a rapid-paced environment and handle multiple tasks.
- Strong problem-solving skills and a customer-oriented mindset.
- Willingness to learn and adapt to new processes and technologies.
This role is open to both freshers and experienced candidates, making it a great opportunity for anyone looking to enter the BPO industry. If you are enthusiastic about providing excellent customer service and have the required communication skills, we encourage you to apply and join our team.
📌 International Voice Process Associate (Bengaluru)
🏢 KG Invicta Services Private
📍 Bengaluru