The role incumbent, as OL supporting APAC/EMEA/ AMER DMT in FIN

- Client/stakeholder management
- Client Centric
- Report and escalate Client Incidents
- Develop and maintain a strong connect with stake holders
- Anticipate the client needs to maintain an excellent relationship
- Provide a quick/satisfactory resolution for issues
- Build effective synergy with cross-functional units
- Operational Excellence:
- Deliver BAU per set benchmarks/ agreements
- Monitor/Escalate errors and incidents
- Identify and drive production efficiencies
- Monitoring all the below activities handled by the team to ensure better quality, controls are maintained.
- Validating of Deals, Facilities and Outstanding in Loan IQ.
- Review credit agreement to reconcile terms and conditions to deal structure
- Handling of Loan Servicing activities.
- Validating loan participations (current borrowings, increases, rollovers, pay-downs, commitment reductions, transfers)
- Daily transfer of loan proceeds; receipt of funds and matching incoming cash
- Validate Interest and Fee billing for the direct/Agented Loans, billing the customers and send pro-rata shares to the participants.
- Validate notice for breakage fee activity for fax to agent bank; follow-up with traders on rate to be assigned and process accordingly.




- Validate notices of activities to fax to all participants/customers for loan confirmation.
- Handling of Swift Payments.
- Review the reconciliation of positions, discrepancies in Interest and fee payments etc.
- Preparation/posting of manual G/L entries as required.
- Review various system generated reports to ensure proper monitoring of the facilities; investigating past due items, suspense, receivables, expiring SBLC, etc
- Ensure all process requirements are documented fully, appropriately, and sign-off is obtained from all stakeholders periodically
- Ensure all process requirements are documented fully, appropriately, and sign-off is obtained from all stakeholders periodically
- Perform permanent supervision controls
- Ensure compliance/regulatory adherence
- Guide the team on complex production issues
- Indentify scope of improvement and work on the value chain
- Effectively manage the KRI/KPI
- Risk Management:
- Identify/Understand operational risks and remediate control gaps
- Prompt closure of audit/ inspection identified cases
- Ensure the team is updated on the risk gaps and the same is addressed timely
- Ensure the process is resilient, Proper backups are maintained within the team

📌 Lead (India)
🏢 Société Générale
📍 India