Implementation services: Definition, development and testing of DLP rules

Roles and Responsibilities.

Duration -2 Months (Potential extension)

Monthly Pay - 150000 INR

Job- Fully Remote

Take over the initial ShadowCloud rule set developed by Netskope through a structured handover.

Analyse GRC requirements and draft rule designs: profiles, data identifiers, file types, destinations, actions (alert, coach, block).

Build rules in the non-production or monitor-only mode first.

Run test cases with OMV test users, record false positives and false negatives.

Produce a test report and recommend go-live settings for GRC and CISO approval

Create change during implementation (Netskope)

Raise a change record in OMV's ITSM tool for every rule or configuration change.[PE1] [ND2]

Include scope, risk, test evidence, rollback plan and implementation window.

Present at OMV Change Advisory Board where required; Operational Teams approve.

Close the change with post-implementation verification

Configuration of rules in the system

Configure approved DLP policies in the Netskope tenant.

Apply rule exceptions only after GRC Approval Team sign-off.

Keep policy order, naming standard and version history.

Verify rules after deployment and report outcome to Connectivity

Platform integration and build-up configuration

Maintain steering configuration,



client deployment settings and tenant settings.

Configure roles and admin access for OMV teams.

Apply configuration baselines agreed with Security Architects

Operational Services: End user support

Manage the incident / service request tickets – Take in requests, carry out standard app whitelisting changes , confirm approval from app owner or manager before taking to closure.

Handling user questions once rules are active. coaching messages, block reasons, how to request an exception.

L1: identify the policy that triggered, create the incident (INC), assign to L2.

L2: tutor the user, investigate logs and policy match, fix or escalate to Netskope[PE3] [ND4] for platform defects, problems and anything that needs engineering.

Maintain end-user FAQ and knowledge articles.

Service reporting and dashboard access

Monthly service report: incidents, requests, changes, SLA achievement, availability, open problems.

Provide and maintain dashboard access.

Platform and vendor management

Vendor cases: open and manage cases with Netskope Support.

Documentation: keep operations handbook, runbooks, configuration records and rule catalogue current.

Service health monitoring: monitor tenant, client and steering health.

Pay: ₹150,000.00 per month

Work Location: Remote

📌 Netskope (India)
🏢 Solutionix Global Services
📍 India