We are looking customer support associate- for international process.

Job Responsibilities

- Handle international customer queries through email, chat, and calls.
- Provide prompt and professional solutions to customer concerns.
- Manage complaints, follow-ups, and escalations.
- Coordinate with internal teams for timely issue resolution.
- Maintain customer interaction records and ensure customer satisfaction.
- Meet defined customer support KPIs and service standards.

Required Skills

- Excellent verbal and written English communication.
- Solid customer handling and problem-solving skills.
- Good email writing and interpersonal skills.
- Basic knowledge of MS Office and CRM tools.
- Ability to multitask and work in rotational shifts.




- Prior experience in international customer support/BPO will be preferred

Eligibility : Mins 12th pass with 6 months international work experience can apply.

Shift: Rotational shift.
Salary: up to 32000 CTC
Working days: 5.5 days
Cab- Available in Night.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹32,000.00 per month

Benefits:

- Flexible schedule
- Provident Fund

Education:

- Higher Secondary(12th Pass) (Required)

Language:

- English (Required)

Work Location: In person

📌 International Customer Service Advisor (Mapang Yongcuo)
🏢 Skycom Jobs
📍 Mapang Yongcuo