Popular Vehicles & Service Ltd is looking for a customer-focused and experienced Customer Care Manager to manage customer relationships, improve customer satisfaction, and ensure quality service at the dealership.

Key Responsibilities:

- Manage customer queries, complaints, and feedback.
- Ensure high levels of customer satisfaction and service quality.
- Coordinate with Service Advisors, Service Marketing and other departments to resolve customer issues.
- Monitor customer feedback and satisfaction reports.
- Conduct customer follow-ups and maintain customer relationships.
- Handle escalated complaints and ensure timely resolution.
- Ensure compliance with company policies and service standards.

Qualifications:

- Any degree/ Diploma
- Good communication and interpersonal skills.
- Customer handling and problem-solving abilities.
- Basic computer knowledge.

Experience:

- 3 Years Above Experiance
- Experience in customer care or the automobile industry is preferred.

Pay: ₹30,000.00 - ₹38,000.00 per month

Advantages:

- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Care Manager (Mankave)
🏢 POPULAR VEHICLES AND SERVICES
📍 Mankave